Problem Solving and Decision Making - Training Program offered by Orchestrated Dynamics, Inc Pennsylvania

Customized Training Program - Problem Solving and Decision Making

The effectiveness of how you think and solve problems and make decisions can affect your professional or managerial career significantly.

This two-day program addresses those critical thinking skills associated with rational and creative approaches to problem solving and decision making.

Objectives:

Find root causes to problems so that they can be effectively solved
Implement a decision making methodology for making sound choices from many alternatives
Integrate creative approaches to decision making
Use sound problem prevention techniques when planning
Dissect an overwhelming situation into bite-size, manageable pieces

Module Structure

I. Introduction
II. Problem Solving
    - Case Study
    - Root Cause Analysis using the Fishbone Diagram
III. Decision Making
    - Small Group Assignment Using Purchase of a "Large Ticket" Item
    - Individual Application exercise - small group
IV. Problem Prevention Analysis
    - Review of Murphy's Law
    - Large Group Application Using Contemporary Event
V. Situation Analysis
    - Case Study
VI Individual Action Plan