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TACTools: Self-Assessment Booklets
Click on the titles below for a more indepth description and to purchase.

Change
Coaching
Conflict
Customer Service
Influence
Interviewing
Leadership

Listening
Meeting Management
Presentation Skills
Problem Solving
Process Management
Stress
Supervision
Time Management
Values

The Two Faces of Conflict: Managing Interpersonal and Team Conflict

This instrument can serve as a useful self-assessment of effective conflict management behaviors. It addresses the phases of conflict management in two situations: (1) interpersonal situations in which the individual is directly involved and (2) team settings where he or she may be helping others resolve conflict. While its purpose is to provide insights into how a person manages conflict, it can also be distributed to others to assess their perception of the respondent’s conflict management behaviors

Code: 100107
Price: $9.95